Environment Canada’s Meteorological Service of Canada Standards

Service standards publicly state the level of performance that Canadians and their institutions can reasonably expect to encounter under normal circumstances. The Meteorological Service of Canada (MSC) is committed to developing, monitoring and reporting on service standards in areas of importance to its clients. Taking into consideration historical performance and the expectations of service users, the MSC sets standards that are intended to be challenging, attainable with effort, affordable and meaningful to service users. These external service standards are published to highlight the MSC's commitment to transparent management, accountability for results and citizen-focused service delivery. The following service standards list covers only a few services and will evolve with time to cover all of them. The MSC also invites feedback from Canadians and their institutions for the continual improvement of our service delivery.

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  • Author: Environment Canada
  • Language of Document: Separate English/French
  • Document Type: Report
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