In conclusion, the objectives and intended outcomes of the MSC Transition Project were relevant to Environment Canada’s mandate for meteorological services, departmental and government priorities. The Transition Project has made progress on many of the activities undertaken. Examples of achievements include: the consolidation of forecast offices; the focus on high-impact weather; movement toward an increased client/sector focus; new products and services; and the introduction of a life-cycle approach to management of infrastructure. Despite the achievements of these activities, all of the intended outcomes at the immediate and ultimate outcome levels will not be fully achieved by project-end (2007–2008). Of particular concern to both Environment Canada staff and external stakeholders is that, while progress has been made, the overall objective of making “MSC a more sustainable organization” has not been achieved to date.
At the same time, the evaluation concludes that the project used the most appropriate and effective means of achieving the intended outcomes, and that there were no obvious alternatives. Although qualitative evidence was provided on the value for the money received, a complete assessment could not be done due to a lack of performance and financial information. Finally, evidence shows pockets of dissatisfaction with the project exist among Environment Canada interviewees and some external stakeholders. Environment Canada interviewees are concerned about their ability to achieve the outcomes sought and some stakeholders express concern over the delivery and quality of Environment Canada’s weather services and the adequacy of the department’s efforts to address an aging workforce.